How Trusted Nursing Handles Website and Contact Information
This Privacy Policy explains what information we collect through this website, how we use it, and how Jotform is used for contact submissions.
Last updated: May 28, 2026
Information We Collect
Trusted Nursing collects information you choose to provide when you contact us, request support, call, email, or submit a website form. This may include your name, email address, phone number, preferred contact method, service area, care questions, White Card support questions, and any message you decide to include.
The website may also process basic technical information needed to load pages and protect the site, such as browser type, device information, IP address, and general usage data. We do not currently use the website for online payments, account registration, advertising cookies, or analytics profiles.
How We Use Information
- To respond to questions and requests for in-home nursing care or White Card support.
- To schedule follow-up calls and determine whether Trusted Nursing may be able to assist in your service area.
- To coordinate care, benefits questions, or administrative next steps when you choose to move forward.
- To maintain business records, protect privacy and security, comply with applicable laws, and improve our services.
Jotform Contact Submissions
Trusted Nursing uses Jotform only for website contact information and contact intake. When you submit a form, the information is processed by Jotform as our form provider and then routed to Trusted Nursing for follow-up. Jotform's privacy practices are described in its Privacy Policy.
Please do not use the website form for medical emergencies or urgent clinical needs. If a form asks for or receives protected health information, Trusted Nursing handles that information according to its HIPAA Notice of Privacy Practices.
How We Share Information
- With Trusted Nursing team members who need the information to respond to you or coordinate requested services.
- With care providers, physicians, benefits contacts, authorized representatives, or family members when appropriate and permitted by you or by law.
- With service providers that help operate the website, contact forms, communications, or business systems.
- When required or allowed by law, regulation, court order, public health requirement, or to protect rights, safety, and security.
We Do Not Sell Personal Information
Trusted Nursing does not sell personal information. We also do not use website contact submissions for third-party advertising.
Security and Retention
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No website, email system, or online form can be guaranteed completely secure, so please use care when deciding what to submit online.
We retain information for as long as needed to respond to requests, provide services, maintain records, resolve disputes, meet legal obligations, and support legitimate business purposes.
Your Choices
- You may contact us to request an update or correction to contact information you provided.
- You may ask us not to use a particular communication method, and we will honor reasonable requests when possible.
- You may choose not to submit information through the website form and contact us by phone or email instead.
Contact Us
For privacy questions, contact Trusted Nursing at info@trusted-nursing.com or (865) 378-7431.